The platform

A managed retention engine, not another tool to learn.

Four layers run end to end: ingestion, profiling, campaign generation and measurement. You connect the store once. OBV operates it from there.

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Layer 01

Ingestion

A continuous feed of orders, line items, carts, sessions, refunds, loyalty events and subscription state, with full historical backfill on connection.

Store platformPOSApp eventsCSV / API

Layer 02

Profiling

Per-customer models for purchase cadence, basket composition, price sensitivity, channel response and lapse risk. Profiles rebuild on every inbound event.

CadenceLapse riskAffinityValue tier

Layer 03

Generation

Campaigns are written, audienced, channelled and scheduled automatically against the moment each profile is most likely to convert.

CopyAudienceTimingOffer logic

Layer 04

Measurement

Every send is attributed to orders and revenue, and the result is fed back into the models that choose what runs next week.

AttributionHoldoutsCohortsSpend
Campaign types

What OBV runs on your behalf.

Pick a type to see the trigger, the audience it builds and the signal it reads.

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Trigger

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Audience

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Channel

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Reported the way a CFO reads it.

Attributed revenue, incremental lift against holdout, cost per retained customer and spend against budget. One weekly summary, one live dashboard.

Weekly

Performance summary

Holdout

Incrementality, not last click

Per send

Orders and revenue attributed

Live

Budget and pacing

Onboarding

Live in two weeks, without your engineers.

Week 1

We connect your store and backfill history, then walk you through the profiles that come out of it. You confirm guardrails: spend ceiling, send frequency, quiet hours, discount limits.

Week 2

First campaigns are generated and reviewed with your team. Cart recovery and reorder timing go out first because they pay back fastest.

Ongoing

Habit and frequency mechanics layer in, autonomy increases at your pace, and a weekly summary tells you what ran, what it earned and what changes next.

See it run on your own data.

Thirty minutes, your numbers, the campaigns OBV would run this week.

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